We aim to process all orders within 2 working days, however during Sale or other busy periods orders may take longer to be processed. Although we are doing everything we can to ship orders as soon as possible, a small delay may occur due to implemented safety measures to keep our staff safe during this pandemic.
Royal Mail 48hr tracked - £2.95
FedEx EU Standard Delivery - £8.50
FedEx Rest of World Standard Delivery - £12
* Please note, international customers will be liable to pay for courier customs charges / fees where applicable. Due to Brexit regulations, EU customers will now also be liable for customs fees.
Problems receiving your order?
In the event that your parcel has not arrived within the designated shipping time, or has no tracking information or recent updates please let us know as soon as possible. In order to receive full compensation for lost or missing orders you will need to notify us within the following time frames:
UK Customers – 7 days from date of dispatch
International Customers – 14 days from date of dispatch
Please note that if we are notified of any problems with your shipment outside of these windows, we may only be able to offer store credit as compensation for any parcels that are declared as lost.
Still got a question? Get in touch:
Email us: firstname.lastname@example.org
Opening hours are Mon-Fri 9am-5pm - excluding UK bank holidays.
We currently ship worldwide to:
Central African Republic
Czechia (Czech Republic)
Democratic Republic of the Congo
United Arab Emirates
United States of America
Don't see your country? Send us an email to double check!